Contact us
Email support@debito.app and a real person will read it. We aim to reply within two business days.
What to include
If it is about your account, send it from the address you sign in with. That is how we know it is you, and it saves a round trip. There is no need to send us balances, account numbers or anything from a statement, and please do not: we cannot do anything with them and they are safer where they are.
Deleting your data
You do not need to email anyone for this. The account page has a button that removes your account and everything in it immediately. Email us if it does not work, or if you want to check that it did.
What we cannot help with
We are not licensed financial advisers and cannot tell you what to do with your money. Debito shows you what the arithmetic says; the decision is yours. We also cannot contact a creditor on your behalf, negotiate a rate, or access an account for you.